Privacy Policy

1. Introduction

Arvya Tech Private Limited ("Arvya Tech", "we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.arvya.in or use any of our products or services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services.

2. Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Data: Name, email address, phone number, and company name when you fill out contact forms or register for services.
• Usage Data: IP address, browser type, pages visited, time spent on pages, and referring URLs — collected automatically via cookies and analytics tools.
• Communications: Messages you send via our contact form or support chatbot.
• Business Data: Information you provide when engaging with our AI platform, such as document uploads for processing (stored only within your sovereign deployment).

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide customer support
• Deliver, operate, and improve our products and services
• Send transactional communications (service updates, invoices)
• Send marketing communications — only with your explicit consent
• Analyse website usage to improve user experience
• Comply with legal obligations

4. Data Sovereignty & Storage

Arvya Tech's on-premise AI deployments are designed so that your data never leaves your infrastructure. For cloud-assisted features, data is processed within India (Mumbai region) in compliance with applicable Indian data protection regulations. We do not sell, trade, or rent your personal data to third parties.

5. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience. Please refer to our Cookies Policy for detailed information on the cookies we use and how to manage them.

6. Third-Party Services

We may use third-party analytics providers (e.g., Google Analytics) that collect, monitor, and analyse web usage data. These third parties have their own privacy policies governing the use of such information. We do not share personally identifiable information with these providers.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Contact form submissions are retained for up to 24 months.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Withdraw consent at any time

To exercise any of these rights, contact us at privacy@arvya.in.

9. Security

We implement industry-standard security measures — including encryption in transit (TLS), access controls, and regular security audits — to protect your personal information. However, no method of transmission over the internet is 100% secure.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us immediately.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes are effective immediately upon posting. We will notify you of significant changes via email or a prominent notice on our website.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: